Privacy Policy

This Privacy Policy (the Policy) describes how Global Medical Consulting LLC (the Company, we) handles information from users of https://en.globalmedicalconsulting.ru (the Website).

Detailed rules for processing personal data are set out in our Personal Data Processing Policy. By using the Website, submitting a request, or communicating with us via messengers, you confirm that you have read this Policy.

1. Who we are

Global Medical Consulting Limited Liability Company
TIN 7838120362, KPP 783801001, OGRN 1247800015088
Address: 190008, Saint Petersburg, Sadovaya St., 104, building A, office 413
Email: info@globalmedicalconsulting.ru

2. Information we collect

• contact details: name, phone, email, Telegram username;
• request details: form message, selected service, source of inquiry;
• medical materials you voluntarily provide for case review (reports, opinions, imaging, and other documents);
• technical data: IP address, browser and device type, visit date and time, pages viewed, cookies.

3. How we use information

• to contact you and respond to inquiries;
• to coordinate consulting and organizational services;
• to match clinics and specialists to your request;
• to manage correspondence and request status;
• to improve the Website and service quality;
• to comply with applicable law.

4. Who we may share information with

We do not sell personal data. Disclosure is limited to:

• partner clinics and physicians — when you ask us to arrange a consultation or treatment and consent to sharing materials;
• contractors supporting the Website, email, hosting, and messengers — only as needed to provide services;
• government authorities — where required by law.

When treatment is arranged abroad, data may be processed in the country of the selected clinic. We share only what is necessary for your request and inform you before transfer.

5. How we protect information

We apply organizational and technical measures: staff access controls, secure communication channels, backups, and data storage on servers in the Russian Federation. We recommend sending medical documents via the Company’s Telegram bot.

6. Retention period

Data is kept no longer than necessary for processing purposes, or until consent is withdrawn — unless a longer period is required by law. After that, data is deleted or anonymized.

7. Your rights

You may request information about processing, correction, blocking, or deletion of data, or withdraw consent. Contact us at info@globalmedicalconsulting.ru. We respond within 30 days.

8. Cookies

The Website may use cookies for proper operation, security, and traffic analytics. You can restrict cookies in your browser settings; some features may then not work correctly.

9. Changes

We may update this Policy. The current version is always available on this page. Continued use of the Website after changes are published constitutes acceptance of the updated Policy.

10. Contact

Privacy inquiries: info@globalmedicalconsulting.ru, tel. +7 (812) 900 0171.